Anti-counterfeiting and anti-fraud reporting

Basic information

*Relationship with Pantum

Client

Pantum channel partner or retailer

Pantum employees

Other

Suspected counterfeit product information

Product location

*Country/Region

*Province/State/ district

Address

Product type

Toner

Drum components

Other

Model

*Product serial number

*Product bar code

*Sender address

*Date of purchase

Purchase quantity

Price

Do you keep product packaging?

Yes

No

*Reason for report (Please check all applicable)：

Toner cartridge quickly malfunctions or cannot be used properly

Toner cartridge arrives dirty or leaking toner

Printer/computer displays warning message

Price is too low

Anti-counterfeiting label is missing or suspicious

Other reasons (please specify)

*Upload photos

Upload photos of the suspicious products and proof of purchase. (To upload multiple photos, please add them to a ZIP file.)（tips：We respect your privacy, so please be careful to erase your personal information when uploading your proof of purchase.）

Select files

Supplier information

（tips：Please do not provide personal information to third parties without their consent.）

*Supplier name

Was the supplier notified

Yes

No

*Address/location description

Supplier email

Supplier contact number

Customer contact information

After you submit a report, we may get back to you with further information and send you follow-up information based on the information you provided. For more details on how Pantum handles personal data, please refer to the full Pantum Privacy Policy.

Please provide the contact information you would like Pantum to contact you with below.

*Reported by

*Contact information

I do not want Pantum to contact me

By filling out and submitting the above information, you understand, acknowledge, and agree that Pantum will collect and use your personal information in accordance with the《Pantum Privacy Policy》.

Thank you for bringing the counterfeit activity to our attention. We appreciate your help in investigating this matter further. Please take a few minutes to provide the following information:

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